The brand’s global supply chain relied on legacy systems that lacked real-time visibility and scalability. Critical order and inventory data were locked in complex, siloed systems, limiting operational agility and insight-driven planning. Key challenges included:
The client needed a modern, cloud-native analytics framework that could deliver real-time intelligence, ensure data security, and scale seamlessly with business growth.
Infocepts designed and implemented a real-time, cloud-native data platform that brought agility, scalability, and governance to the client’s OMS ecosystem.
Key solution components:
This framework transformed the OMS into a real-time intelligence engine, enabling end-to-end visibility and empowering data-driven supply chain decisions.
The solution supports over 14,000 users—including store managers, regional leaders, and business teams—with a global analytics team of 1,200+ members driving data-driven decision-making. The impact includes:
Recognized by the client’s CIO as a cornerstone for future AI and advanced analytics initiatives, the platform set a new benchmark for global supply chain excellence.
