Retail

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OptiStore AI by Infocepts

Unlock Smarter Store Operations with Computer Vision,
Predictive Analytics, and Generative AI.

Retail

Reimagine Retail—Make Every
Interaction Personal, Seamless,
and Profitable

Harness AI to deliver 10X campaign effectiveness and
hyper-personalized shopper journeys.

Retail

Highest Rated on Gartner Peer
Insights—Trusted by
Leading Retailers

Hear what top retailers say about partnering with Infocepts to
achieve seamless, personalized, & future-ready experiences.

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Retail

The Intelligent Leader Podcast:
Shaping Tomorrow’s Retail Media
with Data & AI

Placing consumers at the center, and leading with trust in a
world of automation and personalization.

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Elevating Retail Outcomes with Data, AI, and Intelligent Agents

Today’s retail landscape is defined by razor-thin margins, shifting demand, and fierce omnichannel competition. We help visionary retail brands turn this complexity into competitive advantage—fusing analytics, AI, and domain expertise to deliver results that move the market. With data-driven insights and intelligent agents powering every function, retailers can forecast accurately, respond instantly, and consistently elevate customer and business outcomes.

Here are a few real-world problems we solve for retailers.

Predict demand and optimize inventory

Slash out-of-stocks, reduce excess stock, and free up much-needed working capital.

Personalize every shopper journey

Use data from every touchpoint to drive loyalty, promotions, and seamless experiences.

Maximize promotion and pricing ROI

Discover purchase drivers, automate trade promotions, and protect margins with dynamic pricing.

Accelerate supply chain
agility

Gain end-to-end visibility, detect disruptions early, and automate responses to keep shelves stocked.

Our Proven Impact in Retail

Our advanced data analytics and AI solutions deliver measurable impact across diverse retail segments—fashion, luxury, grocery, pet care, specialty, off-price, and brick-and-mortar. We help brands transform complexity into growth, efficiency, and loyalty.

Specialty Retailer

2x

increase in ROI & loyalty

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Fashion Retailer

70%

reduction in customer wait time

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Luxury Retailer

10%

increase in overall sales

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Apparel Retailer

35%

increase in operational efficiency

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The AI-powered recommendation engine from Infocepts transformed our personalized marketing approach—delivering real-time, relevant product suggestions for each shopper.

Retail Sales Head

Leading Luxury Retailer

Our Data & AI Offerings for Retail

We bring together a comprehensive portfolio of platforms, accelerators and solutions to address every aspect of data and AI needs that retailers have – Whether it is to build decision intelligence apps, to improve time-to-value, or to unlock insights across the retail value chain, Infocepts has you covered.

Decision360

At the core of our offerings is Infocepts’ Decision360, our flagship decision intelligence platform that unites data, AI, and business context to power faster, smarter, and more confident decisions. With Decision360, retailers can move beyond dashboards to actionable intelligence that drives measurable business outcomes.

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In addition, we deliver AI-led analytics solutions spanning the entire retail value chain—empowering smarter planning, sharper pricing, optimized stocking, and seamless omnichannel experiences.

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Store Ops

Infocepts helps retailers elevate in-store performance by integrating IoT sensors, workforce analytics, and footfall insights to drive consistent execution across every location. We enable smarter shelf management, build store digital twins, and apply predictive behavior modeling to optimize layouts and staffing. The result is higher conversion, reduced operational overhead, and a more efficient, insight-driven store ecosystem.

Solution

OptiStoreAI

Real-time diagnostics of in-store operations to improve efficiency, reduce downtime, and enhance shopper experience.

Success Story

Driving Real-Time In-Store Performance for a Major North American Retailer

Blog

Beyond Copilot: Revolutionizing Retail with Autonomous Agents

Online and E-Commerce Operations

We empower retailers to deliver seamless omnichannel experiences by unifying digital and physical channels through headless commerce architectures, intelligent search, and personalized promotions. We implement advanced recommendation engines, cart recovery solutions, and real-time inventory visibility to remove friction at every step of the shopping journey. This drives higher conversions, stronger customer loyalty, and more resilient ecommerce growth.

Success Story

AI Recommendation Engine Boosts E-Commerce Sales

Blog

Boosting E-commerce Conversions with Generative AI-Powered Product Descriptions

Podcast

Episode 3: Behind the Buzz—How Starbucks Approaches AI

Sales and Marketing

Infocepts helps retail marketers activate hyper-personalized campaigns using GenAI-powered content, customer lifetime value modeling, and precision targeting capabilities. Our cross-channel analytics and automated campaign orchestration enable brands to optimize spend, deepen loyalty, and grow revenue more efficiently. The result is measurable uplift in marketing ROI and richer customer engagement across every touchpoint.

Solution

PromoGenAI

AI-driven hyper-personalized promotions designed to maximize customer engagement and conversion rates.

Success Story

AI-Powered Product Descriptions: Enhancing Speed, SEO, and Personalization in eCommerce

Blog

Transforming Customer Experience with Hyper-Personalization at Scale

Sourcing and Procurement

Infocepts transforms retail procurement with AI-powered sourcing platforms, supplier risk analytics, and collaborative planning solutions that enable smarter, faster decisions. We build dynamic supplier scorecards, sustainable sourcing frameworks, and AI-driven negotiation engines that reduce costs while strengthening supplier reliability. Retailers gain more resilient, transparent, and future-ready supply chains.

Solution

SupplyChain360: Navigate Supply Chain Complexity with Confidence

Success Story

Building a Real-Time, Intelligent Supply Chain for a Luxury Retail Brand

Success Story

Cutting Costs and Boosting Performance with Predictive Supply Chain Analytics

Inventory Management

We deliver real-time inventory visibility with advanced demand sensing, shaping, and optimization models tailored for retail complexity. Our planogram compliance solutions provide autonomous monitoring to reduce stockouts, minimize working capital, and improve inventory turns. Retailers stay ahead of demand shifts and ensure the right products are always available for shoppers.

Solution

ShopSight AI

Advanced demand forecasting models that optimize inventory, reduce waste, and improve sales performance.

Success Story

Empowering Global Inventory Operations with Accelerated Insights via Incorta

Blog

The Future of Supply Chains Is AI-Driven—Is Your Business Ready to Embrace the Change?

Distribution and Logistics

Infocepts strengthens retail fulfillment operations with last-mile visibility, intelligent route optimization, and real-time exception management. We integrate sustainable delivery analytics, cold-chain monitoring, and demand forecasting to enable faster, cost-effective, and more accountable logistics. Retailers achieve responsive fulfillment and higher service levels across every channel.

Solution

ChainFlowAI

Comprehensive supply chain optimization, covering logistics, distribution, and last-mile delivery to reduce costs and improve fulfilment.

Success Story

Transforming Supply Chain Decision-Making with Real-Time Analytics

Success Story

Transform warehouse operations & customer experience using real-time insights

Market Research and Consumer Insights

We equip retailers with AI-powered sentiment analysis, social listening, and real-time behavioral modeling to stay ahead of consumer trends. We enhance product strategy with predictive demand models, hyper-personalized surveys, and omnichannel journey insights. This empowers teams to refine assortments, improve launch performance, and maximize return on innovation.

Success Story

Customer Behaviour Mapping & Integrated CRM Intelligence for a Global Fashion Retailer

Blog

Fashion Retail in the Age of AI: Redefining Design and Customer Experience with Data & Intelligence

Success Story

Elevating Market Insights Using AI: Infocepts’ Impact on a Global CPG Leader

Customer Service and Support

Infocepts elevates customer care with 24/7 intelligent support powered by predictive ticketing, generative AI chatbots, and proactive issue alerts. We integrate real-time sentiment analysis and social channel monitoring to identify and resolve problems before they impact loyalty. Retailers benefit from faster resolution, reduced churn, and consistently superior customer experiences.

Success Story

Enhancing Retail Customer Engagement with Automated Segmentation and Analytics

Success Story

Accelerated Power BI Migration and Analytics Modernization for a Global Food Company

Success Story

Infocepts Flash Enables 3X Faster Teradata to Databricks Migration for a North American Retailer

Ready to Elevate Your Retail Advantage?

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Retail

OptiStore AI by Infocepts

Retail

Reimagine Retail—Make Every Interaction Personal, Seamless, and Profitable

Retail

Highest Rated on Gartner Peer Insights—Trusted by Leading Retailers

Retail

The Intelligent Leader Podcast: Shaping Tomorrow’s Retail Media with Data & AI

Elevating Retail Outcomes with Data, AI, and Intelligent Agents

Predict demand and optimize inventory

Personalize every shopper journey

Maximize promotion and pricing ROI

Accelerate supply chain agility

Our Proven Impact in Retail

Specialty Retailer

2x

Fashion Retailer

70%

Luxury Retailer

10%

Apparel Retailer

35%

The AI-powered recommendation engine from Infocepts transformed our personalized marketing approach—delivering real-time, relevant product suggestions for each shopper.

Our Data & AI Offerings for Retail

Decision360

<img decoding="async" class="me-4" width="30" src="/wp-content/uploads/2025/11/Store-Ops.png" alt="Store Ops" data-eio="l"> Store Ops

OptiStoreAI

Driving Real-Time In-Store Performance for a Major North American Retailer

Beyond Copilot: Revolutionizing Retail with Autonomous Agents

<img decoding="async" class="me-4" width="30" src="/wp-content/uploads/2025/11/Online-and-E-Commerce-Operations.png" alt="Natural Language AI (iGenie)" data-eio="l">Online and E-Commerce Operations

AI Recommendation Engine Boosts E-Commerce Sales

Boosting E-commerce Conversions with Generative AI-Powered Product Descriptions

Episode 3: Behind the Buzz—How Starbucks Approaches AI

<img decoding="async" class="me-4" width="30" src="/wp-content/uploads/2025/11/Sales-and-Marketing.png" alt="Real-Time Alerts & Predictive Insights" data-eio="l"> Sales and Marketing

PromoGenAI

AI-Powered Product Descriptions: Enhancing Speed, SEO, and Personalization in eCommerce

Transforming Customer Experience with Hyper-Personalization at Scale

<img decoding="async" class="me-4" width="30" src="/wp-content/uploads/2025/11/Sourcing-and-Procurement.png" alt="Scenario Simulation" data-eio="l"> Sourcing and Procurement

SupplyChain360: Navigate Supply Chain Complexity with Confidence

Building a Real-Time, Intelligent Supply Chain for a Luxury Retail Brand

Cutting Costs and Boosting Performance with Predictive Supply Chain Analytics

<img decoding="async" class="me-4" width="30" src="/wp-content/uploads/2025/11/Inventory-Management.png" alt="Closed-Loop Execution, Accelerated by AI Agents" data-eio="l">Inventory Management

ShopSight AI

Empowering Global Inventory Operations with Accelerated Insights via Incorta

The Future of Supply Chains Is AI-Driven—Is Your Business Ready to Embrace the Change?

<img decoding="async" class="me-4" width="30" src="/wp-content/uploads/2025/11/Distribution-and-Logistics.png" alt="External Signal Integration" data-eio="l">Distribution and Logistics

ChainFlowAI

Transforming Supply Chain Decision-Making with Real-Time Analytics

Transform warehouse operations & customer experience using real-time insights

<img decoding="async" class="me-4" width="30" src="/wp-content/uploads/2025/11/Market-Research-and-Consumer-Insights.png" alt="Executive Storytelling" data-eio="l">Market Research and Consumer Insights

Customer Behaviour Mapping & Integrated CRM Intelligence for a Global Fashion Retailer

Fashion Retail in the Age of AI: Redefining Design and Customer Experience with Data & Intelligence

Elevating Market Insights Using AI: Infocepts’ Impact on a Global CPG Leader

<img decoding="async" class="me-4" width="30" src="/wp-content/uploads/2025/11/Customer-Service-and-Support.png" alt="Executive Storytelling" data-eio="l">Customer Service and Support

Enhancing Retail Customer Engagement with Automated Segmentation and Analytics

Accelerated Power BI Migration and Analytics Modernization for a Global Food Company

Infocepts Flash Enables 3X Faster Teradata to Databricks Migration for a North American Retailer

Ready to Elevate Your Retail Advantage?

Infocepts

Platforms

Services

Industries

Insights

About Us

Stay Updated

Reimagine Retail—Make Every
Interaction Personal, Seamless,
and Profitable

Highest Rated on Gartner Peer
Insights—Trusted by
Leading Retailers

The Intelligent Leader Podcast:
Shaping Tomorrow’s Retail Media
with Data & AI

Accelerate supply chain
agility

Store Ops

Online and E-Commerce Operations

Sales and Marketing

Sourcing and Procurement

Inventory Management

Distribution and Logistics

Market Research and Consumer Insights

Customer Service and Support