Megan, Director, Global Center of Excellence for advanced analytics and data science at Starbucks, shares her insights on the power of data, technology, and change management in driving personalization and segmented marketing, while shedding light on both opportunities and challenges faced within Starbucks. She also discusses how AI, especially Generative AI, is shaping the future of analytics at Starbucks, touching on its influence on forecasting and SKU categorization.

Fady Boctor, President and Chief Commercial Officer at Petros Pharmaceuticals, joins host Shashank Garg to explore technology’s transformative impact on healthcare. He discusses how data empowers consumers through self-service platforms and emphasizes the importance of a balanced approach, combining technological innovation with human oversight. Fady also discusses how FDA-friendly regulations can further drive patient engagement.

Pete Cherecwich, Chief Operating Officer at Northern Trust, joins host Shashank Garg for an in-depth discussion on the transformative role of data and AI in financial services. They explore how these technologies are enhancing client relationships, automating quality control, and strengthening fraud protection. Through practical examples and actionable insights, Pete shares how Northern Trust is integrating AI into risk management and decision-making processes to drive efficiency and accuracy for the future.