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Long-term partnership brings self-service analytics to North America’s largest specialty pet retailer, accelerating a data-first customer experience strategy
TYSONS CORNER, VA. (PRWEB) MAY 24, 2018
Infocepts, a global leader in Data, AI and Analytics solutions, today announced a long-term enterprise agreement with PetSmart, the world’s largest specialty pet retailer, to deliver self-service analytics and data-driven decision-making capabilities at scale.
The engagement will equip PetSmart’s teams with faster, more reliable access to insights – enabling the retailer to deepen its understanding of customer behavior, streamline operations, and continue investing in the kind of personalized, pet-parent-first experience that has made it an industry leader.
“Following a thorough evaluation of several leading vendors, we selected Infocepts because of their deep technology expertise, business-solutions mindset, and proven track record delivering enterprise analytics at global scale,” said Dan McGinn, Senior Manager of Enterprise Information, PetSmart. “We’re excited to be working with Infocepts as we continue to strengthen our use of data to generate insights that improve the experience for every customer who walks through our doors – or logs onto our site.”
Infocepts will bring its enterprise-grade data and analytics framework to bear across PetSmart’s business, focused on making complex data simple, accessible, and actionable for business users – not just data specialists.
“We’ve built our reputation on delivering solutions that are easy to manage yet powerful enough to drive real user adoption and business value,” said Shashank Garg, Co-Founder and CEO, Infocepts. “We’re thrilled to be trusted by the innovative team at PetSmart, and we look forward to helping them solve more problems with data – faster.”
The partnership reflects a broader shift among large retailers toward self-service analytics models that put insight directly in the hands of decision-makers, reducing reliance on centralized reporting teams and shortening the time between question and answer.
About PetSmart PetSmart is North America’s largest pet specialty retailer, with associates and stores across the United States, Canada, and Puerto Rico. In addition to pet products, PetSmart offers training, grooming, boarding, and adoption services, supported by a digital ecosystem that includes PetSmart.com and other pet-care platforms serving pet parents across the region.
About Infocepts Infocepts is a global leader in Data, AI and Analytics, helping enterprises turn complex data into competitive advantage. Founded in 2004 and headquartered in Tysons Corner, Virginia, Infocepts partners with organizations across Retail, Life Sciences, Media & Entertainment, Financial Services, and Manufacturing to modernize data platforms, scale self-service analytics, and deploy Agentic AI and GenAI solutions that drive faster, better business decisions. With offices across North America, Europe, and Asia, Infocepts powers decision-making for organizations worldwide through its Connected Intelligence approach – combining strategy, engineering, and managed operations into a single accountable partnership. Learn more at www.infocepts.ai.
