Every Partner’s Most Important Matters, First Thing in the Morning
How Personalised Matter Intelligence Gave a Global Law Firm a 25% Productivity Lift and a 20% Rise in Stakeholder Satisfaction
Overview: A Personalised Matter Intelligence Dashboard for Law Firm Partners
For global law firms managing extensive portfolios of client matters, the challenge is not access to data – it is clarity on what demands immediate attention. Matter details, priority signals, and status updates are scattered across multiple systems, forcing partners to manually piece together insights before making decisions, often delaying action on high-value or time-sensitive work.
Infocepts partnered with the firm to build a personalised, real-time matter intelligence dashboard powered by MicroStrategy – enabling each partner to view, prioritise, and act on their most critical matters instantly. By combining governed definitions with interactive prioritisation and automated daily briefings, the solution ensured that the right matters surfaced at the right time for every stakeholder.
Problem Statement
Partners at the firm struggled with fragmented matter data spread across multiple systems, making it difficult to quickly identify high-priority or time-sensitive matters. Each review required manual searching and consolidation, consuming valuable time that should have been spent on client work.
The lack of personalised views meant every partner saw the same generic dashboard, creating noise and reducing clarity on their own priorities. Leadership also lacked a consistent, real-time view of critical matters, leading to delayed decisions and missed opportunities to act proactively.
Infocepts addressed this by creating a governed, personalised dashboard with real-time updates and automated executive briefings – enabling faster prioritisation, better visibility, and more confident decision-making across the firm.
Business Impact
The transformation delivered tangible, measurable results:
25%
20%
Real-Time
Daily
Infocepts
